Website privacy
& cookies.
How this website works, how to contact the practice and what happens when you choose an external service.
1. Practice contact and responsibility
This website provides information about Mr Alfredo Tonsi’s private practice. For appointment or administrative enquiries, contact the practice team on 07904 793 664 or [email protected].
The website data controller is Mundinus Surgical Services Limited, attn: Mr Alfredo Tonsi, Oakmoore Court, Kingswood Road, Hampton Lovett, Droitwich, Worcestershire WR9 0QH, United Kingdom.
2. Data involved in using the website
Cloudflare Pages hosts and delivers this website. Hosting and security services process connection data such as IP addresses, requested URLs and technical information needed to deliver and protect the site.
The website’s treatment, condition and guide search operates within your browser; this search feature does not send the words you enter to a search service. Videos, fonts, patient leaflets and the static Google review cards are delivered from this site.
No enquiry form is published on the current website. Choosing an email or telephone link opens your email application or calling service. Information you then send to the practice is handled through those channels, not through an online website form.
3. Enquiries and lawful bases
The practice uses the contact information you provide to respond to your enquiry and help with appointment arrangements. Do not send symptoms, test results or other confidential clinical details by ordinary email unless an appropriate process has been agreed with the team.
5. Reviews, badges and external services
Google reviews shown in the website’s own carousel are a dated, local snapshot of the previous public website; the displayed date and snapshot label identify this material. Individual experiences do not guarantee treatment outcomes.
No third-party review widget is embedded in the current website implementation; the Doctify widget was removed at the practice’s request. The Top Doctors widget was removed earlier for the same reason and no longer connects your browser to that service. Google reviews remain a local snapshot of the previous public website, and provider profiles are linked as plain URLs only.
6. Hosting, email and international processing
Website hosting and the practice’s chosen communication providers may process information in more than one country. Any applicable transfer mechanism, safeguards, provider role and contractual terms must be checked against the actual services used by the practice.
This website does not provide AI diagnosis, automated treatment decisions or an AI symptom-collection service.
7. Retention and security
Retention must be set according to the purpose, the service configuration and the applicable legal and professional requirements. Different periods or criteria may apply to hosting logs, administrative enquiries, billing and clinical records.
Do not use ordinary email or this website as an emergency service. The practice can advise on an appropriate channel for confidential clinical information.
8. Questions, rights and complaints
Contact the practice if you have questions about your information or wish to exercise applicable data-protection rights. Depending on the circumstances, these may include access, correction, erasure, restriction, objection and portability, and withdrawal of consent where consent is relied on. Rights can be subject to legal conditions and exceptions, particularly for healthcare records.
You can also raise concerns with the UK Information Commissioner’s Office: ico.org.uk.
9. A separate notice for your clinical care
This page concerns the website. It is not a substitute for the practice’s clinical privacy notice or the notices provided by hospitals, insurers and other organisations involved in your care.
Ask the practice for the current clinical privacy information before providing sensitive records or starting care. The clinician must confirm the actual purposes, legal bases, sharing arrangements and retention for medical information.
10. Changes to this information
The practice reviews this notice when the website, providers or data-handling activities change.